FAQs - BTV Systems

FAQs

Q:What should I look for in a Security Integrator Company?
A:

You should research the company and make sure they have satisfactorily completed projects of your size. They should be able to provide referrals that you can contact to make sure they delivered on the promises.

Ask about their service after the sale. They should have workers’ compensation and liability insurance and operate in accordance with national, state, and local electrical and safety regulations. Their vehicles should be clearly marked with industry license numbers on them and their personnel should be dressed and act in a professional manner at all times.

Q:Why should I choose an Intelligent Fire Alarm System?
A:

This is probably one of the biggest and most common mistakes a company makes when purchasing a Fire Alarm System. An Intelligent Fire System constantly monitors the integrity and status of the system to make sure you don’t have false alarms that could disrupt your business. It also lets your Security Systems Integrator know before there is a problem so they can correct it and prevent issues before they happen.

Q:Why should I choose a Biometrics Access System?
A:

The most common Biometrics readers are Finger Print: they allow the user to access a controlled door/area without having to carry and keep up an access card. The other area we see a growing demand for is facial recognition: they allow access by just presenting your face to an access point; there is no need for an access card and you don’t have to touch a common touch surface that can transfer germs.

Q:Why should I choose a network-based Access Control System?
A:

Most systems require software to operate. A true network-based access system does not require loading software on computers or maintaining windows registries. You can also access it from any browser such as Internet Explorer, Safari, Firefox, and Google Chrome.

Q:Why should I choose a Managed Interactive Security Systems?
A:

With this type of system it literally puts your security system in the palm of your hand, and gives expanded control like you have never experienced before. Features include adding and deleting users, creating by-pass zones, monitoring the opening, closing, and alarm information in real-time, and even control locks, lights, and thermostats through a web portal.

Q:Why should I use commercial grade video monitors instead of a consumer model?
A:

Commercial Grade HD Displays are designed to operate 24/7 in this type of environment. A consumer monitor (TV) will not last very long, as the pixels on the display die off very quickly and diminish the quality of video you see. Commercial Grade HD Display have a 3-prong electrical connection to ensure proper grounding and avoid electrical shock, have hardened components that are designed to assure uninterrupted service and long life, and have higher contrast than consumer-grade monitors providing a brighter picture for continuous 24/7 display.

Q:What if I already have a camera system and want to keep that investment?
A:

That’s not a problem. The manufacture should also have analog to IP camera converters available so that you can keep your old camera system for general surveillance and install new High Definition and Megapixel cameras when critical and quality video is required.

Q:Why should I use High Definition, Megapixel Cameras and Network Recorders?
A:

The first thing is that all HD/Megapixel Cameras are not equal. You need to choose a manufacturer that has an end-to-end solution example, meaning they manufacture the cameras, the Network Video Recorders, and the VMS Video Management Software. They should have a wide variety of megapixel camera offering (such as 1, 2, 3, 5, 8, 11, 16, 29 cameras) in various form factures, such as Domes, Brick, Infrared, Interior, and Exterior. Their VMS should be user friendly and offer quick and easy access to the recordings for reviewing, exporting, and archiving critical video recordings. They should also offer a one-time software charge so there are not any recurring hidden costs. With this in mind, you should be able to build a system that specifically meets your security needs.