FAQs: Understanding Alarm Monitoring & How We Can Help You
A security system provides a vital resource for your company. It allows you to know immediately if something unexpected occurs. Beyond the system itself, you will have a team of experts monitoring your security system when you implement BTV Systems’ alarm monitoring service. If an alarm is activated, our alarm monitoring team can initiate a sequence of events that can potentially save lives.
Contact your Macon security experts at 478-788-5281!
Consider the following frequently asked questions about alarm monitoring:
Is alarm monitoring only available during business hours?
No, when you opt for our alarm monitoring service, we monitor issues 24/7. We understand that an emergency can happen at any time. That’s why we work around the clock to provide support for fire, medical assistance, intrusion, and panic alarms.
What will happen if my system’s alarm is activated?
If we get an alert that your system’s alarm was activated, one of our experts will promptly call the premises to verify the alarm. We understand that sometimes alarms are activated by accident. If this occurs, you can provide a passcode and no further action will be taken. But, if the threat is real, we will dispatch authorities to help you.
Can I access my monitoring station?
Yes! Our security and life safety systems give you online access. You can change or update passwords and call lists at any time. We want you to feel secure and confident in your alarm monitoring service. If you have any questions, don’t hesitate to contact one of our Macon security experts.
Why should I spend the money on an alarm monitoring service?
You simply cannot put a price tag on peace of mind. And, in today’s world, peace of mind and security are two very important elements of life! By having this service and a team full of professionals ready to help you in a moment’s notice, you will find the service is well worth the money.
Do you provide other types of monitoring?
Yes! We monitor other systems such as thermostats, security systems, and the like. We believe that your security needs a team of experts who can help you if need be. Our team works tirelessly and trains hard to provide the security service you need.
About BTV Systems
BTV is a full-service security company and integrator, providing consultation, design, installation, and maintenance of HD video surveillance, HD displays, access control, fire alarm system, and security systems.
We proudly serve the Middle Georgia area – Warner Robins, Macon, Milledgeville, Perry, and beyond. We have placed our security systems in many businesses throughout Georgia and South Carolina. Contact a BTV Systems’ business consultant today with your questions.